Printing and Technology

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How to print at SU Libraries

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For additional help, visit the Technology Desk on the 1st floor of Bird Library.

How to Print at SU Libraries

  1. Log into a workstation with your NetID and password.
  2. Open your document and choose a printer.
  3. Choose paper size: 8.5 x 11 (letter) or 11 x 17 (tabloid).
  4. Click Print.
  5. The printing charge is automatically deducted from your print quota.

For a list of Libraries' printer locations, visit the Answers page.

  1. Make sure you’re connected to AirOrangeX, the University's wi-fi network
  2. Go to System Preferences > Printers and Scanners.
  3. Click the + icon under the Printers List.
  4. Once the Add dialog is displayed, select a printer from the network.
  5. Check that Use is set to Secure AirPrint.
  6. Click Add, then Print your document. When prompted, enter your NetID and password.
  1. Make sure you’re connected to AirOrangeX, the University's wi-fi network
  2. Download and run the Mobility Print Printer Setup from Papercut
  3. On the License Agreement screen, click Next.
  4. Select a printer, then click Next.
  5. Enter your NetID and password, then click Next.
  6. Click Finish to Print your document.

For specific directions on using the plotter printer for large format printing at Bird Library, visit the Answers page for step by step instructions.

The Libraries' public workstations and loaner laptops come available with a variety of software, including Adobe, Microsoft, and assistive software, like Read and Write. For a list of software, visit the Answers page.

Syracuse University and SUNY-ESF students receive a $40 credit at the beginning of each academic year, which you can use for printing at the Libraries. Use Papercut (Syracuse University’s Print Management Software) to check your balance and add funds. Instructions on using this print account, can be found on the University's Print Management Answers page.

Library ITS Refunds Policy

If a library printer creates poor quality printouts, bring the output to the Technology desk located on the 1st floor of Bird Library, or fill out the refund form online to request a credit on your printing account. Poor quality printouts must be surrendered whenever possible to receive a refund. Refund requests typically take a few business days to process.

No Refunds
  • Except as noted above, no refunds are provided from the University's Print Management System.
  • Printouts should be retrieved from the printer immediately. No refund will be given if a printout is left on the printer and reported missing.
  • Incorrectly formatted print jobs (layout, orientation, single v. double sided, copies etc.) will not receive a refund.
  • Students who do not use all of their initial $40 credit will not receive a refund for any balance left on the account at the end of the school year.
  • Students who add money to their printing quota will not receive a refund for any balances left on the account at the end of the school year.
  • All student printing quotas are reset to $40 between the end of the second Summer Session and the beginning of the new academic year.
  • For troubleshooting purposes, all refund requests must be submitted as soon as possible or before the Technology desk closes on the same day your printing issue takes place.
Flatbed Scanning

Up to 8.5x11 inches: Available on the first (east side), second and third floor of Bird library and Carnegie library, connected via USB to the public workstations. Instructions on how to use them can be found attached to the scanners or below.

Up to 11x17 inches: A single flatbed tabloid scanner, connected via USB to a public workstation, is located on the 4th floor of Bird library by the media viewing/listening area.

Copy Machines Scanning Function (up to 11x17 inches)

All Xerox copy machines available throughout the libraries have a scanning function with the ability to send directly to any email address or save to a USB flash drive (must be FAT formatted). The scanning function is free but requires a NetID and password (or guest printing account login and password) to login.

Microfilm Scanning/Viewing

Machines are available on the 3rd floor of Bird library by the stairwell. 

How to Scan:

Visit the Answers page for step by step instructions on how to scan.

Self-service copiers are located in Bird library (1st, 2nd, 3rd and 4th floor) and Carnegie library (2nd and 3rd floor). The copy machines are able to scan directly to an email address or a USB flash drive free of charge. All copiers currently use Syracuse University’s PaperCut print management system to pay for copies. Syracuse University guests and visitors are able to use their guest printing accounts to login and use the copiers.

  • Black and white 8 1/2" x 11" (letter) - $.04/sheet
  • Black and white 11" x 17" (tabloid) - $.08/sheet
  • Color 8 1/2" x 11" - $.25 single-sided
  • Color 8 1/2" x 11" - $.30 double-sided
  • Color 11" x 17" - $.50 single-sided
  • Color 11" x 17" - $.60 double-sided

For directions on how to connect to AirOrangeX, the University's wireless network, visit the Answers page.

Bird Library, 3rd Floor

  • Microfilm, microfiche and microcard viewers/scanners with printing capabilities (Indus SL-Touch, 2 available).

Bird Library, 4th Floor

  • Listening stations for LP's (vinyl records).
  • Viewing stations for Blu-ray, DVD and VHS media .

Library Information Technology manages over 130 PC and several Mac workstations in various library locations on campus. Libraries computer workstations require a NetID and password log in and are reserved at all times for those with an SU/ESF ID card or alumni card (SU students, faculty, staff, alumni and spouses/partners/dependents).

Any library patron may access the library catalog through quick look-up stations located on floors 1-5 of Bird Library or request access to the government documents.

If you have a problem logging into a workstation, please check that your password is correct by visiting SU NetID Services.

Bird Library
  • 1st Floor - Center of Bird library 1st floor and across from the Check Out desk
  • 2nd Floor - Next to the circular stairs and east of the current periodicals and newspapers
  • 3rd Floor - Past the service desk, by the stairwell
  • 4th Floor - Near the circular stairs and in the media listening/viewing area (west side, towards Schine)
Carnegie Library
  • 2nd Floor - Room 208
  • 3rd Floor - Directly above the 2nd Floor Check Out desk
Architecture Reading Room
  • 3rd Floor - In the study room past the service desk

If you are still having trouble with printing or technology, or if you have additional questions, visit our Answers page for frequently asked questions and troubleshooting tips.