Frequently Asked Questions about Where to Get Help or Information
How to get help from your librarians and lost and found.
by Michelle Mitchell, Reference and Instruction Librarian and Alexander Schulz, IL Scholar
Who is my librarian?
Student Community Librarians collaborate with campus departments to provide outreach and services to support students and can assist with general research for students in their areas. Subject librarians are specialists in certain fields great at helping people find resources for particular subjects. Visit the “Your Librarians” page for a list of librarians.
How can I access help at the Libraries?
- Use the Chat button on this page to the top or right for 24/7 access to library staff
- Call 315.443.4083
- Text 315.464.0744
- Email libref@syr.edu OR use this form to send your question to library staff; you'll receive an answer within one business day.
- Stop at one of the Service Desks
Do the Libraries have a lost and found?
If you’ve lost an item in Bird Library, stop by the security and DPS office in room 125 on the first floor or fill out the Lost Property Form.